According to a research report "Telecom Billing and Revenue Management
Market by Solution (Software (Mediation, Billing
and Charging, Revenue Assurance, and Fraud Management) and Services),
Deployment Type, Telecom Operator Type, and Region - Global Forecast to 2024",
published by MarketsandMarkets, the global telecom billing and revenue
management market size is expected to grow from USD 10.8 billion in 2019 to USD
18.0 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 10.8% during
the forecast period. The major factors expected to drive the growth of the
telecom billing and revenue management market are the growing number of
cellular/mobile subscribers, increasing complexities in revenue sharing across
the telecom ecosystem, and the evolution of Communications Service Provider
(CSPs) to Digital Service Providers (DSPs).
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The availability of
immense new opportunities for revenue assurance solutions and service vendors
is further expected to shape the future of this market. These opportunities
include the need to maximize revenue streams with efficient Artificial
Intelligence (AI) and Machine Learning (ML) in the existing revenue management
system and the need of operators to take service innovation to the next level
for monetizing and marketing 5G and Internet of Things (IoT), thus making these
technologies rely more on revenue management systems.
Billing and charging segment to record the
highest growth rate during the forecast period
Under the software
segment, the billing and charging management segment is expected to grow at the
highest CAGR during the forecast period. The billing and charging solution
enables operators to support different lines of businesses on a single platform
by aggregating data from numerous billing tools and generating a single
invoice. The solution consolidates all the financial transactions associated
with customer billing accounts over a certain period into a single bill. It
helps service providers exchange billing data and invoices, and share revenue
or cost information with partners, thereby empowering operators to maintain
billing accuracy and improve customer experience by enabling the end-to-end
management of disputes and adjustments.
Mobile operators segment to record a higher
CAGR during the forecast period
In the telecom billing and
revenue management market by telecom operator type, the mobile operators
segment is expected to record a higher CAGR during the forecast period. The
total number of mobile operators is 750 around the world, as per the report by
GSMA. Due to increased competition, the mobile operator focuses on network,
service, and end-user-related data to deliver optimal service performance and
customer experience management. The solution enables Mobile Network Operators
(MNOs) and Mobile Virtual Network Operators (MVNOs) to accelerate new product
or service launches, supported by the robust revenue-sharing model. It supports
full automation of business processes and monetizes all MVNO offering types
from voice, short message service (SMS), data, and digital to Internet of
Things (IoT) services for 3G, 4G, and 5G.
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North America to hold the largest market size
during the forecast period
North America is expected to hold the largest
market size in the global telecom billing and revenue management market during
the forecast period. The US has emerged as the largest country for the market
in terms of market size, due to the heavy adoption of advanced technologies,
such as 5G, cloud, analytics, and IoT, across the US organizations. Moreover,
the US is one of the most advanced countries in the world in terms of
technology adoption, which is known for its innovative and disruptive startups.
Key and emerging Telecom Billing and
Revenue Management Market players include Amdocs (US), Netcracker (NEC
Corporation [Japan]), CSG International (US), Oracle (US), Ericsson (Sweden),
Huawei (China), Cerillion (UK), Mahindra Comviva (India), Optiva (Canada),
Comarch S.A. (Poland), Nokia (Finland), SAP (Germany), HPE (US), Openet
(Ireland), TEOCO (US), Intracom Telecom (Greece), Enghouse Networks (Canada),
Nexign (Russia), Bearing Point (Netherlands), FTS (Israel), Subex (India),
Sterlite Technologies (India), Tecnotree (Finland), Zuora (US), and Apttus
(US).
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